EXPERIENCE:

Vision Claims,Inc
Owner, specializing in umpire and claim appraisals and large loss adjusting. We also handle Inland Marine and specialty claims. We cover the Southeast United States.

Fireman's Fund Insurance
Regional General Adjuster for Southeast U.S.A. and Caribbean.

St.Paul Fire and Marine
Senior Claim Representative

CNA Insurance
General Adjuster Florida

Commercial Union Insurance Co.
Resident Adjuster, All lines

31 years experience handling first party property claims.
Experience in residential, commercial, marine, fidelity and surety claims.

16 years appraisal and umpire experience.
Over 400 appraisals completed. Over 200 umpire appointments

Earthquake certification July 2009

EDUCATION	Florida State University Bachelor of Science Major: Real estate Windstorm umpire certification 2006
COMPANY TRAINING	Commercial Union Coverage school GAB Fire school GAB Casualty School Commercial Union Intermediate Fire School St. Paul Auto Repair School GAB Business interruption
LICENSES	Adjusting Licenses in FL, NC, SC, TX Florida Real Estate Sales License Florida Construction Class B Certified Contractor Flood Certification (FCN) 06060546 Earthquake Certified
COURT APPOINTMENTS	I have been court appointed on several files 15th Judicial Circuit in Palm Beach County 19th Judicial Circuit in Okeechobee County

OBJECTIVE
To provide thorough and customer-driven services as an insurance specialist.

PROFESSIONAL LICENSES/HIGHLIGHTS

• FL-licensed All-Lines Adjuster (#P179192)
• SC-licensed All-Lines Adjuster (#298934)
• Experienced all-lines adjuster with competency in investigating and adjusting multi-line residential and commercial claims.
• Former award-winning investigative journalist and licensed private investigator.
• Proficient with various Microsoft Office products, Xactimate and Internet.

CERTIFICATIONS

• Umpire— Insurance Appraisal & Umpire Association (IAUA); and Windstorm Insurance Network (WIND)
• Flood Insurance Program (NFIP) (current, since 2004)
• Earthquake (current)
• HAAG Commercial Roof Inspector (current)
• USAA (current)
• Citizens of Florida (current)
• Vale National Dwelling Twenty-One Certification (2/2/01)

FORMAL EDUCATION
Southwest Texas State University, Bachelor of Arts in Journalism, 1986

AREAS OF EXPERTISE

• Accident (Bodily Injury/Property Damage) Investigation
• Appraisal/Mediation
• Business Interruption
• Catastrophe Response
• Cargo/Marine Survey
• Contents Loss Evaluation
• Fraud/Workers’ Compensation Investigation (recorded interview, surveillance (still/video) and covert undercover)
• Historic Restoration
• Large Loss
• Liability/Warranty/Construction Defect
• Mold/Environmental Remediation
• Property Damage (Residential/Commercial)

PROFESSIONAL EXPERIENCE

1999-present
Independent General Adjuster/Appraiser/Umpire
Knowledgeable in all areas of (first– and third-party) claims handling—property (residential and commercial), casualty, surety, and inland marine. Daily and catastrophe claims handling experience on residential and commercial losses to $1.5 million.

Specialized experience handling appraisal/mediation, business interruption, cargo, catastrophe, historic restoration, large loss, liability, fraud, mold, sinkhole, warranty, and workers’ compensation. Hurricane Wilma “clean-up” since 2/2009.

Residential and commercial catastrophe deployment—Hurricane Ike (2008), Hurricane Wilma (2005); Hurricane Katrina (2005); Hurricane Frances (2004); Hurricane Jeanne (2004); Mid-Atlantic Hail Storms (2003-2004); Hurricane Isabel (2003); Northeastern Ice Storms (2002 and 2003); Hurricane Gustav (2002); and Hurricane Floyd (1999).

Experience working with 25+ insurance carriers, including AIG, Allstate, America First, American Home Warranty, American Trans- Freight, Chubb, Harleysville, Hartford, Homesite, SC Insurance Reserve Fund, Lexington, Liberty Agency Markets, Lloyds of London, Maersk, RLI Transportation, Montgomery, PURE, SC Wind, Scottsdale, State Farm, Travelers, Universal, USAA, US Liability, Western World and Zurich.

2007-2009
Private Investigator
Blazer Investigative, Inc.
Insurance defense specialist providing investigative services to attorneys, insurance carriers and individual clients. Experience across multiple branches of investigative work—insurance fraud, domestic, forensic, worker’s compensation, and wrongful death. Locator, background, and legal process services. Surveillance (still and video) and covert undercover experience.

2/2006 to 10/2006
Estimator/Project Manager
Paul Davis Restorations, Inc.
Estimator/project manager on residential repairs/remodeling projects ranging from $1,000 to $500,000, often working within parameters of a preferred vendor program (State Farm, USAA). Fire, water, mold, and environmental hazard mitigation experience. Managed subcontractors, located materials, tracked job progress, and assisted with accounts receivable.

Spring and Fall 2005
“Basic Home Repairs: 101” Course Instructor
Trident Technical College
Developed curriculum and taught 16-hour continuing education course in basic home repair. Developed concept, prepared lesson plans, demonstrated various repair techniques in lab setting, and maintained attendance records. Assisted in promoting program through print and broadcast media in the greater Charleston (SC) market.

CURRENT MEMBERSHIPS
Insurance Appraisal & Umpire Association (IAUA)
South Florida Claims Association
SC Claims Association, Charleston Chapter
SC Association of Legal Investigators (SCALI) , Lowcountry Chapter
Windstorm Insurance Network (WIND)

RECENT CONTINUING EDUCATION/TRAINING
Advanced (FL) Building Code Update
Asserting Coverage Defense of Fraud
Chinese Drywall
Chipped Tile Claims: How the Law Affects An Insurer’s Obligations
Earthquake Damages
EUO and Document Production in the Claim Investigation to Avoid Bad Faith
Duration of Loss: Interpretation of Water Damage to Wood Building Materials
Florida Property Insurance Law Update
Foundation Failures
HAAG-Sudden Damage v. Maintenance Problems in Buildings
Proposals for Settlement
Sinkholes
Surge Effects on Residential Systems
ServiceMaster-Reducing Severities Through Restorative Structural Drying
Spoliation of Evidence
The Mortgage Clause and Effect of Foreclosures
Wind v Surge: Hurricane Damage Assessment
Xactimate—Advanced Estimating & Evaluating Property Damage

REFERENCES
Available on request.