specializing in umpire and claim appraisals and large loss adjusting. We
also handle Inland Marine and specialty claims. We cover the Southeast United States.
Fireman's Fund Insurance
Regional General Adjuster for Southeast U.S.A. and Caribbean.
St.Paul Fire and Marine
Senior Claim Representative
General Adjuster Florida
Commercial Union Insurance Co.
Resident Adjuster, All lines
31 years experience handling first party property claims.
Experience in residential, commercial, marine, fidelity and surety claims.
16 years appraisal and umpire experience.
Over 400 appraisals completed. Over 200 umpire appointments
Earthquake certification July 2009
Florida State University
Bachelor of Science
Major: Real estate
Windstorm umpire certification 2006
Commercial Union Coverage school
GAB Fire school
GAB Casualty School
Commercial Union Intermediate Fire School
St. Paul Auto Repair School
GAB Business interruption
Adjusting Licenses in FL, NC, SC, TX
Florida Real Estate Sales License
Florida Construction Class B Certified Contractor
Flood Certification (FCN) 06060546
I have been court appointed on several files 15th Judicial Circuit in Palm Beach
County 19th Judicial Circuit in Okeechobee County
To provide thorough and customer-driven services as an insurance specialist.
- FL-licensed All-Lines Adjuster (#P179192)
- SC-licensed All-Lines Adjuster (#298934)
- Experienced all-lines adjuster with competency in investigating and adjusting multi-line
residential and commercial claims.
- Former award-winning investigative journalist and licensed private investigator.
- Proficient with various Microsoft Office products, Xactimate and Internet.
- Umpire— Insurance Appraisal & Umpire Association (IAUA); and Windstorm Insurance Network (WIND)
- Flood Insurance Program (NFIP) (current, since 2004)
- Earthquake (current)
- HAAG Commercial Roof Inspector (current)
- USAA (current)
- Citizens of Florida (current)
- Vale National Dwelling Twenty-One Certification (2/2/01)
Southwest Texas State University, Bachelor of Arts in Journalism, 1986
AREAS OF EXPERTISE
- Accident (Bodily Injury/Property Damage) Investigation
- Business Interruption
- Catastrophe Response
- Cargo/Marine Survey
- Contents Loss Evaluation
- Fraud/Workers’ Compensation Investigation (recorded interview, surveillance (still/video)
and covert undercover)
- Historic Restoration
- Large Loss
- Liability/Warranty/Construction Defect
- Mold/Environmental Remediation
- Property Damage (Residential/Commercial)
Independent General Adjuster/Appraiser/Umpire
Knowledgeable in all areas of (first– and third-party) claims handling—property
(residential and commercial), casualty, surety, and inland marine. Daily and catastrophe
claims handling experience on residential and commercial losses to $1.5 million.
Specialized experience handling appraisal/mediation, business interruption, cargo,
catastrophe, historic restoration, large loss, liability, fraud, mold, sinkhole,
warranty, and workers’ compensation. Hurricane Wilma “clean-up” since 2/2009.
Residential and commercial catastrophe deployment—Hurricane Ike (2008), Hurricane
Wilma (2005); Hurricane Katrina (2005); Hurricane Frances (2004); Hurricane Jeanne
(2004); Mid-Atlantic Hail Storms (2003-2004); Hurricane Isabel (2003); Northeastern
Ice Storms (2002 and 2003); Hurricane Gustav (2002); and Hurricane Floyd (1999).
Experience working with 25+ insurance carriers, including AIG, Allstate, America
First, American Home Warranty, American Trans- Freight, Chubb, Harleysville, Hartford,
Homesite, SC Insurance Reserve Fund, Lexington, Liberty Agency Markets, Lloyds of
London, Maersk, RLI Transportation, Montgomery, PURE, SC Wind, Scottsdale, State
Farm, Travelers, Universal, USAA, US Liability, Western World and Zurich.
2007-2009 Private Investigator Blazer Investigative, Inc.
Insurance defense specialist providing investigative services to attorneys, insurance
carriers and individual clients. Experience across multiple branches of investigative
work—insurance fraud, domestic, forensic, worker’s compensation, and wrongful death.
Locator, background, and legal process services. Surveillance (still and video)
and covert undercover experience.
2/2006 to 10/2006 Estimator/Project Manager Paul
Davis Restorations, Inc.
Estimator/project manager on residential repairs/remodeling projects ranging from
$1,000 to $500,000, often working within parameters of a preferred vendor program
(State Farm, USAA). Fire, water, mold, and environmental hazard mitigation experience.
Managed subcontractors, located materials, tracked job progress, and assisted with
Spring and Fall 2005 “Basic Home Repairs: 101” Course Instructor
Trident Technical College
Developed curriculum and taught 16-hour continuing education course in basic home
repair. Developed concept, prepared lesson plans, demonstrated various repair techniques
in lab setting, and maintained attendance records. Assisted in promoting program
through print and broadcast media in the greater Charleston (SC) market.
Insurance Appraisal & Umpire Association (IAUA)
South Florida Claims Association
SC Claims Association, Charleston Chapter
SC Association of Legal Investigators (SCALI) , Lowcountry Chapter
Windstorm Insurance Network (WIND)
RECENT CONTINUING EDUCATION/TRAINING
Advanced (FL) Building Code Update
Asserting Coverage Defense of Fraud
Chipped Tile Claims: How the Law Affects An Insurer’s Obligations
EUO and Document Production in the Claim Investigation to Avoid Bad Faith
Duration of Loss: Interpretation of Water Damage to Wood Building Materials
Florida Property Insurance Law Update
HAAG-Sudden Damage v. Maintenance Problems in Buildings
Proposals for Settlement
Surge Effects on Residential Systems
ServiceMaster-Reducing Severities Through Restorative Structural Drying
Spoliation of Evidence
The Mortgage Clause and Effect of Foreclosures
Wind v Surge: Hurricane Damage Assessment
Xactimate—Advanced Estimating & Evaluating Property Damage
Available on request.